Political Ideology and Consumer Research beyond Complaining Behavior: A Response to the Commentaries

被引:5
|
作者
Jung, Kiju [1 ]
Garbarino, Ellen [2 ]
Briley, Donnel A. [2 ]
Wynhausen, Jesse [3 ]
机构
[1] Univ Sydney, Discipline Mkt, Sch Business, Mkt, Abercrombie Bldg H70, Sydney, NSW 2006, Australia
[2] Univ Sydney, Sch Business, Mkt, Sydney, NSW, Australia
[3] Univ Sydney, Psychol, Sydney, NSW, Australia
关键词
political ideology; consumer research; prosocial behavior; social vulnerability; MORAL FOUNDATIONS; BRAND EXTENSIONS; IDENTITY; SYSTEM;
D O I
10.1093/jcr/ucx085
中图分类号
F [经济];
学科分类号
02 ;
摘要
Two commentaries on our article offer interesting and useful paths for pushing forward the research stream we have developed. Jost, Langer, and Singh suggest delving more deeply into underlying psychological motives while extending our finding to consumer boycotting behavior, and Crockett and Pendarvis suggest broadening the scope to consider the sociocultural context in which complaining occurs. We discuss these two complementary approaches. Building on these ideas, we offer five research themes we believe are fruitful avenues for exploring the interface between consumer research and political ideology. As an illustration of one of these themes, we use three county-level datasets to explore whether and how political ideology and social vulnerability combine to influence a number of prosocial behaviors.
引用
收藏
页码:511 / 518
页数:8
相关论文
共 50 条
  • [1] The role of normative political ideology in consumer behavior
    Crockett, D
    Wallendorf, M
    [J]. JOURNAL OF CONSUMER RESEARCH, 2004, 31 (03) : 511 - 528
  • [2] CONSUMER AWARENESS AND COMPLAINING BEHAVIOR
    AGBONIFOH, BA
    EDOREH, PE
    [J]. EUROPEAN JOURNAL OF MARKETING, 1986, 20 (07) : 43 - 49
  • [3] Blue and Red Voices: Effects of Political Ideology on Consumers' Complaining and Disputing Behavior
    Jung, Kiju
    Garbarino, Ellen
    Briley, Donnel A.
    Wynhausen, Jesse
    [J]. JOURNAL OF CONSUMER RESEARCH, 2017, 44 (03) : 477 - 499
  • [4] Intellectual structure of consumer complaining behavior (CCB) research: A bibliometric analysis
    Arora, Swapan Deep
    Chakraborty, Anirban
    [J]. JOURNAL OF BUSINESS RESEARCH, 2021, 122 : 60 - 74
  • [5] CONSUMER SATISFACTION, DISSATISFACTION, AND COMPLAINING BEHAVIOR
    HUNT, HK
    [J]. JOURNAL OF SOCIAL ISSUES, 1991, 47 (01) : 107 - 117
  • [6] Consumer Complaining Behavior: a Paradigmatic Review
    Swapan Deep Arora
    Anirban Chakraborty
    [J]. Philosophy of Management, 2021, 20 : 113 - 134
  • [7] Consumer complaining behavior in hospitality management
    Tosun, Petek
    Sezgin, Selime
    Uray, Nimet
    [J]. JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, 2022, 31 (02) : 247 - 264
  • [8] Consumer Complaining Behavior: a Paradigmatic Review
    Arora, Swapan Deep
    Chakraborty, Anirban
    [J]. PHILOSOPHY OF MANAGEMENT, 2021, 20 (02) : 113 - 134
  • [9] The Antecedents of the Consumer Complaining Behavior (CCB)
    Fernandes, Daniel von der Heyde
    dos Santos, Cristiane Pizzutti
    [J]. ADVANCES IN CONSUMER RESEARCH, VOL 35, 2008, 35 : 584 - 592
  • [10] The Influence of Consumer Altruism on Complaining Behavior
    Chelminski, Piotr
    Coulter, Robin
    [J]. ADVANCES IN CONSUMER RESEARCH VOL XXXIV, 2007, 34 : 369 - 370