Digital-related capabilities and financial performance: the mediating effect of performance measurement systems

被引:41
|
作者
Nasiri, Mina [1 ]
Ukko, Juhani [1 ]
Saunila, Minna [1 ]
Rantala, Tero [1 ]
Rantanen, Hannu [1 ]
机构
[1] LUT Univ, Dept Ind Engn & Management, Sch Engn Sci, Lahti, Finland
关键词
Performance measurement system; Financial performance; Digital technology; Digital-related capabilities; ORGANIZATIONAL PERFORMANCE; INNOVATION CAPABILITY; BIG DATA; MANAGEMENT; PERSPECTIVE; CHALLENGES; ANALYTICS; CREATION; DESIGN; FIRMS;
D O I
10.1080/09537325.2020.1772966
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The aim of this research is to investigate the mediating effect of performance measurement systems (PMS) in the connection between digital-related capabilities and financial performance. Moreover, this research examines how different types of digital-related capabilities can fuel PMS, leading to improved financial performance. The findings show that PMS significantly mediate the relationship between digital-related human and collaboration capabilities and financial performance. However, a significant mediating effect of PMS was not found between digital-related technical and innovation capabilities and financial performance. Using a structured survey questionnaire, the data was collected from Finnish SMEs, which operate in both the service and manufacturing industries.
引用
收藏
页码:1393 / 1406
页数:14
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