The Engines to a Successful Digital Transformation Process

The main goal of this study is to set a roadmap for government sectors (GS) to transform their legacy systems to a digitized system. This roadmap offers the foundation for the digital transformation process to be adopted particularly in the Saudis' governmental sectors. Aiming at facilitating the digital transformation in a clear way that shows the main important factors to be considered in the transformation journey. In this research, insights from fifty respondents to our survey have been obtained. Consequently, a model that represents the engines of successful digital transformation is born. This research can also inspire further research that can lead to better governmental services in alignment with the Saudi vision 2030.