Challenges in Transition of System Engineering Oriented Organization to a Service Management Perspective

被引：0
|
作者：
Unal, Aysegul [1 ]
Kaynak, Onur [1 ]
Ozdemir, Taner [1 ]
机构：
[1] ASELSAN AS, Ankara, Turkey
来源：
SYSTEMS, SOFTWARE AND SERVICES PROCESS IMPROVEMENT, EUROSPI 2021 | 2021年 / 1442卷
关键词：
Software process improvement; SPI; IT Service Management;
D O I：
10.1007/978-3-030-85521-5_42
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Aselsan-UGES (Transportation, Security, Energy Automation and Healthcare Business Sector) provides innovative software intensive system solutions and services, covering the entire product/service lifecycle from analysis, design, production and integration to support. As a one of the business areas; smart system domain becomes more and more important part at Aselsan-UGES project portfolio. As a result; Aselsan-UGES conducts service oriented process improvement project which referenced to ISO/IEC 15504-8 IT service management framework. As a pilot project; Smart city monitoring and management was selected and gap analysis was performed. Besides, lessons learned and further works to do was mentioned in order to define the roadmap to ISO/IEC 15504-8 certification and earned values.
引用
收藏
页码：624 / 639
页数：16
相关论文
共 50 条
  • [1] A method engineering perspective for service-oriented system engineering
    Gherib, Boutheina
    Baghdadi, Youcef
    Kraiem, Naoufel
    [J]. INTERNATIONAL JOURNAL OF WEB INFORMATION SYSTEMS, 2015, 11 (04) : 418 - 441
  • [2] Exploring service-oriented system engineering challenges: a systematic literature review
    Gu, Qing
    Lago, Patricia
    [J]. SERVICE ORIENTED COMPUTING AND APPLICATIONS, 2009, 3 (03) : 171 - 188
  • [3] Service-Oriented System Engineering
    Bessis, Nik
    Zhai, Xiaojun
    Sotiriadis, Stelios
    [J]. FUTURE GENERATION COMPUTER SYSTEMS-THE INTERNATIONAL JOURNAL OF ESCIENCE, 2018, 80 : 211 - 214
  • [4] Requirement engineering in service-oriented system engineering
    Tsai, W. T.
    Jin, Z.
    Wang, P.
    Wu, B.
    [J]. ICEBE 2007: IEEE INTERNATIONAL CONFERENCE ON E-BUSINESS ENGINEERING, PROCEEDINGS, 2007, : 661 - +
  • [5] A service-oriented perspective of facility management
    Coenen, Christian
    von Felten, Daniel
    [J]. FACILITIES, 2014, 32 (9-10) : 554 - +
  • [6] Perspectives on service-oriented computing and Service-Oriented System engineering
    Tsai, W. T.
    Malek, Miroslaw
    Chen, Yinong
    Bastani, Farokh
    [J]. SOSE 2006: SECOND IEEE INTERNATIONAL SYMPOSIUM ON SERVICE-ORIENTED SYSTEM ENGINEERING, PROCEEDINGS, 2006, : 3 - +
  • [7] SERVICE ORIENTED VIRTUAL ORGANIZATIONS: A SERVICE CHANGE MANAGEMENT PERSPECTIVE
    Obidallah, Waeal J.
    Raahemi, Bijan
    Kamali, S. M. Amin
    Danesh, Mohammad H.
    [J]. 2013 26TH ANNUAL IEEE CANADIAN CONFERENCE ON ELECTRICAL AND COMPUTER ENGINEERING (CCECE), 2013, : 779 - 784
  • [8] Secure the Cloud: From the Perspective of a Service-Oriented Organization
    Roy, Arpan
    Sarkar, Santonu
    Ganesan, Rajeshwari
    Goel, Geetika
    [J]. ACM COMPUTING SURVEYS, 2015, 47 (03)
  • [9] Service-Oriented Software in the Humanities: A Software Engineering Perspective
    Gold, Nicolas
    [J]. DIGITAL HUMANITIES QUARTERLY, 2009, 3 (04):
  • [10] Workforce Management in Project-oriented Shared Service Organization
    Cao, Rongzeng
    Ding, Wei
    Tian, Chunhua
    [J]. 2008 5TH INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT, VOLS 1 AND 2, 2008, : 52 - 57
12345