How to go global: A transformative process model for the transition towards globally distributed software development projects

We employ design science research to develop a process model for the management of globally distributed software development (GDSD) projects. The model provides guidance for transforming established project frameworks in organizations to cope with additional challenges that a global project scale entails. The model integrates extant GDSD project management knowledge and makes it actionable for project managers, especially those with limited GDSD experience. The model was evaluated and found to be effective in transforming an actual GDSD project with teams in Germany, Poland, and India. Interviews with project managers with and without GDSD experience support the model's wider applicability to other contexts and IT project types. The model can also be used in GDSD project retrospectives to identify areas for improvement. In a research perspective, our model constitutes a novel type and instance of a social meta-artefact intended to transform existing social artefacts to retain their usefulness in evolving contexts. (C) 2019 Elsevier Ltd, APM and IPMA. All rights reserved.