Analysis of the technical reality of remote tests from the perspective of learners of higher education

With COVID-19, online education has become a realistic solution for educational institutions. Since tests (exams) are an important assessment tool for measuring learners' academic performance, educational institutions have faced important challenges to construct (online) tests remotely in a way that maintains their smooth operations, quality and fairness, and ensures their security and integrity. We analyze and evaluate the remote test process from the learners' perspectives, taking into account three different dimensions. First, the proficiency in conducting remote tests by learners. This is considered by evaluating ease of access and conducting tests, availability of appropriate test environment, and ability to focus adequately during tests. Second, controlling and managing test processes by institutions, i.e. availability of needed educational and technical support for learners. Third, Achieving security, integrity and fairness in tests. We investigate, from the learners' perspective, the level of learner cheating and violation of the academic integrity of the institutions testing policy and regulations.