An artificial intelligence analysis of climate-change influencers' marketing on Twitter

被引:12
|
作者
Teresa Ballestar, Maria [1 ]
Martin-Llaguno, Marta [2 ]
Sainz, Jorge [1 ,3 ]
机构
[1] Univ Rey Juan Carlos, Dept Appl Econ, Madrid, Spain
[2] Univ Alicante, Dept Commun & Social Psychol, Alicante, Spain
[3] Univ Bath, Inst Policy Res, Bath, Avon, England
关键词
artificial intelligence; natural language processing; sentiment analysis; social influencers; social networks; Twitter; SENTIMENT ANALYSIS; ENDORSEMENTS;
D O I
10.1002/mar.21735
中图分类号
F [经济];
学科分类号
02 ;
摘要
Designing marketing strategies with social media influencers are becoming increasingly relevant for setting political agendas. This study focuses on how two representative social influencers, Greta Thunberg and Bill Gates, engage in advising against climate change. The investigation uses 23,294 tweets posted by them or their followers citing them on climate change around the 25th edition of the United Nations Climate Change Conference. This study applies artificial intelligence and natural language processing to analyse the marketing mechanism of social influencers. We scrutinize the sentiment of the messages and then identify and analyse the different networks constructed around them to discern how pervasive a social influencer's message is. The results show that Thunberg and Gates follow different and unconnected strategies to deliver their messages to their followers.
引用
收藏
页码:2273 / 2283
页数:11
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