Proposal of the FinTech's Services Adoption Measurement Model

被引:0
|
作者
de Souza, Matheus Vieira [1 ]
Ribeiro da silva, Hermes Moretti [2 ]
Spers, Eduardo Eugenio [3 ]
机构
[1] Univ Sao Paulo, PPGA Escola Super Agr Luiz de Queiroz, Piracicaba, SP, Brazil
[2] Univ Estadual Paulista UNESP, Fac Engn Bauru, Bauru, SP, Brazil
[3] Univ Sao Paulo, Escola Super Agr Luiz de Queiroz, Piracicaba, SP, Brazil
来源
REVISTA ADMINISTRACAO EM DIALOGO | 2021年 / 23卷 / 03期
关键词
fintechs; consumer behavior; intention to use; adoption; MOBILE BANKING; INFORMATION; ACCEPTANCE; CONSUMERS; PAYMENTS; TRUST;
D O I
10.23925/2178-0080.2021v23i3.52064
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Y This study proposes a systematic literature review seeking: What factors influence the adoption of a fintech? From the selected database, 70% are works published in high-impact journals. The most used method was structural equation modeling to assess the development of theoretical constructions from latent constructs. From the attitude factors adopted, the constructs of product design, social influence, privacy, trust, perceived ease of use, perceived as the primary constructs that influence the intention to use and adopt fintech services. In the end, a model for measuring the adoption of fintech services is proposed, which includes these constructs.
引用
收藏
页码:96 / 114
页数:19
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