ERP Implementation: A Cross-Cultural Perspective

被引：12

作者：

Livermore, Celia Romm ^{[1
]}

Rippa, Pierluigi ^{[2
]}

机构：

[1] Wayne State Univ, Detroit, MI 48202 USA

[2] Univ Naples Federico II, Dept Business & Managerial Engn, Naples, Italy

来源：

JOURNAL OF GLOBAL INFORMATION TECHNOLOGY MANAGEMENT | 2011年 / 14卷 / 03期

关键词：

System Implementation; ERP; Cross-Cultural; Decision-Making; Universities; Higher Education; Qualitative Research; USA; Italy; ENTERPRISE; RELATIVITY; TAXONOMY; STRATEGY; SYSTEMS;

D O I：

10.1080/1097198X.2011.10856541

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

The literature on ERP (Enterprise Resource Planning) systems implementation is replete with stories of unsuccessful project outcomes. One of the issues that have attracted relatively little research is the interplay between national culture and the manner in which the ERP project unfolds. The goal of this article is to explore this issue through the use of two case studies from the US and Italy. The data from the case studies is used to demonstrate the impact of national cultural on the two ERP implementation projects. Based on the unique patterns of the implementation process in each of the two cultures, broader issues of ERP implementation are explored and directions for future research on ERP implementation across cultures are proposed.

引用

页码：5 / 26

页数：22

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