Social norms as communicative phenomena: A communication perspective on the theory of normative social behavior

Much of human behavior is influenced by social norms. Although communication represents one important mechanism through which norms are formed and disseminated, the role of communication has not yet received sufficient attention in social norms research. The present paper develops a communication perspective on normative social influences by applying the theory of normative social behavior (TNSB) as a guiding framework. Taking into account recent and significant changes in our media environment, propositions on the role of communication with referent others (online and offline) a) in the building of norms and b) for the moderation of normative social influences on behaviors are stated. We discuss the benefits and limitations of our communication perspective and raise questions that should be considered in future research.