"Personal Social Dashboard": A Tool for Measuring Your Social Engagement Effectiveness in the Enterprise

被引:1
|
作者
Kremer-Davidson, Shiri [1 ]
Ronen, Inbal [1 ]
Kaplan, Avi [1 ]
Barnea, Maya [1 ]
机构
[1] IBM Res, Haifa, Israel
关键词
Social media; enterprise; workplace; collaboration; social analytics; social engagement analytics; eminence; influence; social effectiveness;
D O I
10.1145/3079628.3079664
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Social media platforms have become popular in many enterprises. Employees build their social eminence by effectively engaging on these platforms. Becoming socially eminent in the organization is a personal journey and many employees need guidance to succeed. In this paper, we describe a tool called Personal Social Dashboard deployed within our enterprise. The tool provides feedback to employees on how effectively they engage in the enterprise social network by maintaining a set of scores covering different aspects of one's social role, such as Activity, Network, Reaction, and Eminence. We provide a description of the tool with a subsequent study of its use within the company and effect on employees' behavior in the company's social network.
引用
收藏
页码:122 / 130
页数:9
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