PROPOSAL OF A BUSINESS CONTINUITY PLAN FRAMEWORK FOR IT GOVERNANCE IN ORGANIZATIONS

Study objective: Propose a Business Continuity Plan (BCP) framework to assist in Information Technology Governance that can be applied in an agile, collaborative and traceable way in organizations; Methodology/approach: A qualitative-descriptive research was carried out based on two phases, the first being bibliographical and the second inspired by the Design Science Research and Participatory Design methodologies; Originality/Relevance: The development of a framework that can be worked collaboratively by several people at the same time and that enables the collection of data in a practical and easily updated way through the integration between the framework and the PCN itself; Main results: A new framework for IT PCN was developed using resources from a free platform and which can be applied in an agile, collaborative and traceable way in an organization; Theoretical/methodological contributions: As a theoretical contribution, there has been the publication of a framework focused on IT in academia, and that is aligned with the guidelines of the Disaster Recovery Institute (DRI) of contemplating business continuity strategies; incident response plan; risk assessment and business impact assessment.