Blame and accountability 1: understanding blame and blame pathologies

被引:15
|
作者
O'Connor, Nick [1 ,2 ]
Kotze, Beth [3 ,4 ]
Wright, Murray [2 ,5 ]
机构
[1] Concord Ctr Mental Hlth, Sydney SW Area Hlth Serv, Concord, NSW 2139, Australia
[2] Univ Sydney, Dept Psychol Med, Sydney, NSW 2006, Australia
[3] Univ New S Wales, SE Sydney Area Hlth Serv, Sydney, NSW, Australia
[4] Univ New S Wales, Dept Psychiat, Sydney, NSW, Australia
[5] Univ Sydney, Royal N Shore Ryde Mental Hlth Serv, Sydney, NSW 2006, Australia
关键词
accountability; blame; clinical governance; fair and transparent health culture; PATIENT SAFETY; HEALTH; SURVIVORS; ERROR; SHAME; ANGER;
D O I
10.3109/10398562.2011.562296
中图分类号
R749 [精神病学];
学科分类号
100205 ;
摘要
Methods: The literature is examined and a case scenario explored. Results: Evidence regarding effects of a ''blame culture'' on clinicians and organizations is presented. In an accompanying second paper the place of accountability in relation to clinicians and health organizations is elucidated. Conclusions: The necessary conditions for an accountable, responsive, fair and transparent health culture are proposed.
引用
收藏
页码:113 / 118
页数:6
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