Why Won't You Listen to Me? Measuring Receptiveness to Opposing Views

被引:33
|
作者
Minson, Julia A. [1 ]
Chen, Frances S. [2 ]
Tinsley, Catherine H. [3 ]
机构
[1] Harvard Univ, Harvard Kennedy Sch, Cambridge, MA 02138 USA
[2] Univ British Columbia, Dept Psychol, Vancouver, BC V6T 1Z4, Canada
[3] Georgetown Univ, McDonough Sch Business, Washington, DC 20057 USA
基金
加拿大自然科学与工程研究理事会;
关键词
negotiations; individual differences; judgment biases; conflict; INDIVIDUAL-DIFFERENCES; SUBJECTIVE VALUE; SELECTIVE EXPOSURE; PERSONALITY; ATTITUDE; SELF; BIAS; INFORMATION; CONFLICT; NEED;
D O I
10.1287/mnsc.2019.3362
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
We develop an 18-item self-report measure of receptiveness to opposing views. Studies 1a and 1b present the four-factor scale and report measures of internal, convergent, and discriminant validity. In study 2, more receptive individuals chose to consume proportionally more information from U.S. senators representing the opposing party than from their own party. In study 3, more receptive individuals reported less mind wandering when viewing a speech with which they disagreed, relative to one with which they agreed. In study 4, more receptive individuals evaluated supporting and opposing policy arguments more impartially. In study 5, we find that voters who opposed Donald Trump but reported being more receptive at the time of the election were more likely to watch the inauguration, evaluate the content of the inauguration speech in a more even-handed manner, and select a more balanced portfolio of news outlets for later consumption than their less receptive counterparts. We discuss the scale as a tool to investigate the role of receptiveness for conflict, decision making, and collaboration.
引用
收藏
页码:3069 / 3094
页数:26
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