The information systems environment of time-based competitors

Time-based competitors create product development and manufacturing practices that reduce response-time and enhance customization capabilities. These practices require an information-rich, internal environment capable of flexible resource deployment and direct and continuous feedback. These firms should have enhanced information systems planning capabilities, cross-functional involvement in information systems related activities, responsiveness to organizational computing demands, high levels of end-user development, and high levels of information systems performance. Data were collected from 265 manufacturers to develop measures for these information systems variables and to determine if there are relationships between the use of time-based practices and the levels of these variables. Results indicate that firms with high levels of time-based product development practices and time-based manufacturing practices have significantly higher scores across these information systems variables than firms with low levels of these time-based practices. (C) 2003 Elsevier Science Ltd. All rights reserved.