Analysis of e-government portal in Montenegro

被引:0
|
作者
Lazovic, Vujica [1 ]
Djurickovic, Tamara [1 ]
Rondovic, Biljana [1 ]
Kovacevic, Dijana [1 ]
Popovic, Zorana [1 ]
机构
[1] Fac Econ, Jovana Tomasevica 37, Podgorica, Montenegro
关键词
e-government; public services; one-stop-shop; portal;
D O I
暂无
中图分类号
TM [电工技术]; TN [电子技术、通信技术];
学科分类号
0808 ; 0809 ;
摘要
State governments, through the digitization of services that have been provided through conventional ways, have made possible to the citizens and businesses to find and use information and services electronically. Through the formation of e-government portal, as a single point of access to services, governments have greatly facilitate business and communication between relevant institutions and stakeholders. Subjects can be informed, they can download forms but also they can realize services using portal. The above is made possible with the clear objective of removing barriers that are an integral part of the administrative system. In this paper, we will give a brief theoretical review of the concept of operations of the state administration in the provision of services through e-government portal, starting with the concept and definition of e-government, with the goals of this concept, to the benefits of its application from the perspective of the citizens and business as users, and the government itself as provider. Also, the paper aims to present and analyze the level of realization of services provided at e-government portal in Montenegro, and also to identify possible problems and give recommendations for further improvement of the same.
引用
收藏
页码:1469 / 1474
页数:6
相关论文
共 50 条
  • [1] E-Government Portal for Optimizing Services to Laguneno: An Analysis
    Balahadia, Francis F.
    [J]. PROCEEDINGS OF TENCON 2018 - 2018 IEEE REGION 10 CONFERENCE, 2018, : 2218 - 2222
  • [2] E-Government Portal Updates' Evaluation: A Comparative Analysis
    Anthopoulos, Leonidas
    Sirakoulis, Kleanthis
    [J]. INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION IN THE DIGITAL AGE, 2015, 2 (02) : 54 - 74
  • [3] Knowledge enhanced e-Government portal
    Paralic, J
    Sabol, T
    Mach, M
    [J]. KNOWLEDGE MANAGEMENT IN ELECTRONIC GOVERNMENT, 2003, 2645 : 163 - 174
  • [4] Measuring Users Satisfaction of an e-Government portal
    Bournaris, Thomas
    Manos, Basil
    Moulogianni, Christina
    Kiomourtzi, Fedra
    Tandini, Manuela
    [J]. 6TH INTERNATIONAL CONFERENCE ON INFORMATION AND COMMUNICATION TECHNOLOGIES IN AGRICULTURE, FOOD AND ENVIRONMENT (HAICTA 2013), 2013, 8 : 371 - 377
  • [5] Usability evaluation of Korean e-Government portal
    Lee, Seongil
    Cho, Joo Eun
    [J]. UNIVERSAL ACCESS IN HUMAN-COMPUTER INTERACTION: APPLICATIONS AND SERVICES, PT 3, PROCEEDINGS, 2007, : 64 - +
  • [6] Citizens' Perception of the Egyptian e-Government Portal
    EI-Shetehi, Adham
    Slack, Frances
    [J]. 9TH EUROPEAN CONFERENCE ON E-GOVERNMENT, PROCEEDINGS, 2009, : 248 - 257
  • [7] E-Government in Spain: An Analysis of the Right to Quality E-Government
    de-Miguel-Molina, Maria
    [J]. INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION, 2009, 33 (01) : 1 - 10
  • [8] An E-government Web portal for dissemination of geotechnical data
    Vaughan, DM
    Real, CR
    Mcguire, T
    Swift, J
    Peters, A
    Moskovitz, R
    [J]. GEOTECHNICAL ENGINEERING FOR TRANSPORTATION PROJECTS, VOL 1, 2004, (126): : 851 - 859
  • [9] E-government success in malaysia through Government portal and website assessment
    Haidar, Gayah Gulam
    Bakar, Ahmad Zaki Abu
    [J]. International Journal of Computer Science Issues, 2012, 9 (5 5-1): : 401 - 409
  • [10] Usability Analysis on Dubai E-Government Portal using Eye Tracking Methodology
    Bataineh, Emad
    Al Mourad, Basel
    Kammoun, Fazouzi
    [J]. 2017 COMPUTING CONFERENCE, 2017, : 591 - 600