A Conversational Approach to Semantic Web Service Selection

Service consumers typically have no clear goal in mind when looking for service functionality and are not; able to formulate their service needs in a formal or semi-formal language. We approach those issues by proposing a mechanism that implements semantic service selection as an incremental and interactive process alternating phases of intermediate service recommendation and requirements refinement by critiquing the presented alternatives. It; thus facilitates the incremental construction of service requirements and their specification at an informal level. Our evaluation results demonstrate the effectiveness and efficiency of the proposed approach in an e-commerce domain.