Who do we blame for abusive supervision?

被引:4
|
作者
Khan, Shahid [1 ]
Medica, Karen [2 ]
机构
[1] Cent Queensland Univ, Brisbane, Qld, Australia
[2] Monash Univ, Clayton, Vic, Australia
关键词
abusive supervision; emotional exhaustion; impression management; intimidation; recognition; PERCEIVED ORGANIZATIONAL SUPPORT; EMOTIONAL EXHAUSTION; IMPRESSION MANAGEMENT; PSYCHOLOGICAL RESOURCES; JOB-PERFORMANCE; PETTY TYRANNY; CONSERVATION; SELF; MODEL; WORKPLACE;
D O I
10.1002/cjas.1573
中图分类号
F [经济];
学科分类号
02 ;
摘要
Research has looked extensively at one side of abusive supervision (that is employee perceptions) and subsequently linked this phenomenon to supervisors' actual behaviour. We address this research gap by investigating the other side-employee characteristics as a factor related to the perception of abusive supervision (AS). Data collected from 443 employees within the Pakistani telecommunications industry revealed that employees' intimidation behaviours was positively related to their perceptions of AS, mediated by emotional exhaustion. In addition, recognition (from top management) was found to moderate the indirect effects of intimidation on AS via emotional exhaustion. Our findings challenge the assumption that supervisors are to blame for exhibiting abusive behaviour and identify a new, underlying factor related to AS.
引用
收藏
页码:435 / 447
页数:13
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