Application of Enterprise Engineering to Lean Process Management: An Explorative Case Study

Since the publication of 'The machine that changed the world', lean has spread in academic and management literature. In this case we study the lean transition of one process in a Belgian financial institution by means of Enterprise Engineering (EE) concepts and methods. Enterprise Ontology (EO) and Normalized Systems (NS) are used. Additionally, Business Process Modeling Notation (BPMN) is used to describe process implementations in more detail. In the case the role of each of these methods is discussed, as well as their weaknesses and advantages. However, it does not propose an explicit integration of different theories. Based on our results and in line with calls from previous research we highlight the contributions of EE tools for lean implementation.