Quality management: Definition and concept

被引：2
|
作者：
Pasche, S [1 ]
Schrappe, M [1 ]
机构：
[1] Kliniken St Antonius, D-42283 Wuppertal, Germany
来源：
MEDIZINISCHE KLINIK | 2001年 / 96卷 / 08期
关键词：
TQM; quality management;
D O I：
10.1007/PL00002235
中图分类号：
R5 [内科学];
学科分类号：
1002 ; 100201 ;
摘要：
Background: The topic "quality" has gained importance during recent years due to increasing interest of the society, insurances, governmental institutions and, last not least, those who are involved in health care themselves. Definitions: The terms and notions, which mostly are adopted from the industry, are not at all self-explaining. Clarifications not only serve to avoid misinterpretations. The efficiency and power of the underlying concepts can not be recognized without introduction into the proper terminology.
引用
收藏
页码：497 / 502
页数：6
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