Lived Experiences of Democratic Republic of Congo Refugees facing Medical Xenophobia in Durban, South Africa

This research was undertaken to explore experiences of xenophobia by refugees from the Democratic Republic of Congo (DRC) with the health care system in Durban, South Africa. The study adopted a qualitative methodology consisting of 31 in-depth interviews with refugees from the DRC. Framework analysis was conducted. The findings revealed that refugees face medical xenophobia during their encounter with health care workers with language barriers and documentation as the first stumbling block in efforts to seek health care services. The pervasiveness of xenophobia is also experienced in prejudice evident in ethnic slurs, unwelcome and insensitive comments and discriminatory practices, including denial of treatment, contributing to inequality in health care delivery.