The importance of information flows temporal attributes for the efficient scheduling of dynamic demand responsive transport services

The operation of a demand responsive transport service usually involves the management of dynamic requests. The underlying algorithms are mainly adaptations of procedures carefully designed to solve static versions of the problem, in which all the requests are known in advance. However there is no guarantee that the effectiveness of an algorithm stays unchanged when it is manipulated to work in a dynamic environment. On the other hand, the way the input is revealed to the algorithm has a decisive role on the schedule quality. We analyze three characteristics of the information flow (percentage of real-time requests, interval between call-in and requested pickup time and length of the computational cycle time), assessing their influence on the effectiveness of the scheduling process.