Integrated design of industrial Product-Service Systems

Technical services aim at enhancing the economical and ecological performance of industrial products. To systematically exploit their potentials for both manufacturers and their industrial customers, products and services need to be integrated. The resulting Product-Service Systems (PSS) can thereby be defined as customer life cycle oriented combinations of products and services, realized in an extended value creation network. To exploit the full potentials of PSS, product and service components of the PSS have to be designed integrated. Therefore, the presented approach covers the implementation of a PSS design process by selecting, combining and adapting appropriate process modules of existing product and service design processes.