Dynamic Service Innovation Capabilities in the Digital Age: An Integrated Research Framework and Key Research Questions

被引：1
|
作者：
Zhang, Shun [1 ]
Zhan, Jun [1 ]
Wang, Fuhong [2 ]
机构：
[1] Shanghai Maritime Univ, Sch Econ & Management, Shanghai, Peoples R China
[2] Shanghai Jian Qiao Univ, Sch Business, Shanghai, Peoples R China
来源：
2021 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEE IEEM21) | 2021年
关键词：
Dynamic capability; service innovation; environmental factors; firm performance;
D O I：
10.1109/IEEM50564.2021.9672993
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
The dynamic capability view (DCV) has been developed and considered one of the most promising approaches to research service innovation (SI) and the competitive advantage of firms. Extending on the existing works of service innovation and DCV, this paper proposed an integrated model of dynamic service innovation capabilities (DSICs). More specifically, the research framework is created by consolidating earlier works on DCV and SI. And this theoretical model incorporated both antecedents and consequents of DSICs. It also presents broad insights on the environmental factors as the contingency effect.
引用
收藏
页码：388 / 393
页数：6
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