THE RELATIONSHIP BETWEEN CULTURAL INTELLIGENCE (CQ), SPIRITUAL INTELLIGENCE (SQ), AND INTERPERSONAL COMMUNICATION SKILLS: THE CASE OF CULTURAL TOUR GUIDES

被引:2
|
作者
Bostan, Zahra [1 ]
Majdi, Ali Akbar [2 ]
Honari, Habib [3 ]
Karoubi, Mehdi [3 ]
Nikjoo, Adel [4 ]
机构
[1] ACECR, Inst Tourism Res, Mashhad, Razavi Khorasan, Iran
[2] Ferdowsi Univ Mashhad, Mashhad, Razavi Khorasan, Iran
[3] Allameh Tabatabai Univ, Tehran, Iran
[4] Univ Oulu, Geog Res Unit, Oulu, Finland
来源
TOURISM CULTURE & COMMUNICATION | 2021年 / 21卷 / 04期
关键词
Spiritual intelligence; Cultural intelligence; Interpersonal communication skills; Tour guides; Imam Reza Shrine; EXPATRIATE ADJUSTMENT; SATISFACTION; PERFORMANCE; COMPETENCE; IMPACT;
D O I
10.3727/109830421X16257465701954
中图分类号
F [经济];
学科分类号
02 ;
摘要
The present study aims to examine the relationship between spiritual intelligence (SQ) and cultural intelligence (CQ) and measure their impacts on interpersonal communication skills on cultural tour guides in a religious complex in Iran via structural equation modeling (SEM). The results of the survey show that there is a positive and significant relationship between SQ and CQ. Also, we found that CQ has a significant effect on interpersonal communication skills. The effect of SQ on communication skills was not supported in this study.
引用
收藏
页码:345 / 353
页数:9
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