When does Ethical Code Enforcement Matter in the Inter-Organizational Context? The Moderating Role of Switching Costs

被引:16
|
作者
Colwell, Scott R. [1 ]
Zyphur, Michael J. [2 ]
Schminke, Marshall [3 ]
机构
[1] Univ Guelph, Coll Management & Econ, Guelph, ON N1G 2W1, Canada
[2] Natl Univ Singapore, NUS Business Sch, Singapore 119077, Singapore
[3] Univ Cent Florida, Coll Business Adm, Orlando, FL 32816 USA
关键词
Ethical code enforcement; Switching costs; Commitment; Inter-organizational relationships; SIDE-BET THEORY; SOCIAL-RESPONSIBILITY; METHOD VARIANCE; ORGANIZATIONAL RESEARCH; COMMITMENT; PERFORMANCE; DISTRIBUTOR; POLICY; SATISFACTION; CONTINUANCE;
D O I
10.1007/s10551-011-0888-8
中图分类号
F [经济];
学科分类号
02 ;
摘要
Drawing on signaling theory, we suggest that a supplier's enforcement of ethical codes sends signals about the supplier that affect a buyer's decision to continue their commitment to the supplier. We then draw on side-bet theory to hypothesize how switching costs influence the importance of a supplier's enforcement of ethical codes in predicting a buyer's continuance commitment to a supplier. We empirically test our model with data from 158 purchasing managers across three manufacturing industries. Results confirm the connection between ethical code enforcement and continuance commitment, but suggest that a supplier's enforcement of ethical codes matter less when switching suppliers is perceived as too costly.
引用
收藏
页码:47 / 58
页数:12
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