Acceptance by the users of services integrated in the home environment

Whether or not ICT represents the most important vehicle to transform the society seems to be out of discussion. The point of interest diverts from how people do really feel with these services and from the way they perceive the advantages as acceptable to improve the quality of life and work. It is matter of fact that the technical innovation is characterized by a certain risk, the problem of how to implement the technology for sure and, ahead of this phase, the problem of predicting its influence on the social, working and private life in view of the high costs effort to produce. This study applies a predictive model for the acceptance to a services integrated home environment properly set-up in a special laboratory. A class of users was selected from the employees of the company which hosted the trial in order to participate at the evaluation sessions. The tasks were designed to point out the main innovative features of the services presented. The questionnaires were suitably designed and submitted to collect the end-users opinions. The analysis was carried out to assess the performance by the side of the real users and to predict their intentions of use.