Quality information systems: a unifying framework

被引：8
|
作者：
Zahedi, F [1 ]
机构：
[1] Univ Wisconsin, Sch Business Adm, Milwaukee, WI 53201 USA
来源：
INTERNATIONAL JOURNAL OF TECHNOLOGY MANAGEMENT | 1998年 / 16卷 / 4-6期
关键词：
total quality management; quality information systems;
D O I：
10.1504/IJTM.1998.002683
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
This paper suggests using quality information systems as a unifying framework for synthesizing the behaviour and technical aspects of information systems. To this end, we review the major historical developments in total quality management (TQM) and define quality information systems as information systems in which TQM concepts and techniques are applied. Quality information systems are compared and contrasted with traditional information systems in order to highlight the impact of using quality concepts in information systems.
引用
收藏
页码：446 / 465
页数：20
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