Decision making in dynamic world - facing new crisis and risks

Globalization and related activities, quick development of technology, ubiquitous automation, virtualization of services, lack of long-term vision, consideration of context and of various impacts have introduced new crisis and new risks. The exponential amount of data and information produced by human activities, exchanged through machine to machine transactions and captured on the web is available, but not always relevant for decision making. Artificial Intelligence techniques are used to discover knowledge from multimedia data, but without a systematic knowledge management this data is insufficient for right decision taking, especially in critical situations. After presenting some main crisis and risks this paper focus on decision making process based on exploration of available knowledge. An example of decision making in industrial design is given and discussed. Conclusions and perspectives for future extensions are given at the end.