User Experience of Enterprise Social Networks and Collaboration

被引:0
|
作者
Wyatt, John [1 ,2 ]
Djamasbi, Soussan [2 ]
Traietti, Mark [1 ]
机构
[1] EMC, Hopkinton, MA 01748 USA
[2] WPI, Worcester, MA 01609 USA
来源
关键词
Enterprise Social Network (ESN); User Experience; Business Value; Collaboration Index (CI); Collaboration Technologies (CT); System Usability Scale (SUS); Satisfaction; ACCEPTANCE;
D O I
暂无
中图分类号
TP301 [理论、方法];
学科分类号
081202 ;
摘要
Collaborative activities enabled through technology are an essential element in the modern work day. Thus, examining factors that can impact the efficiency and effectiveness of collaboration are of great importance to companies. As the first step in a larger project, in this paper, we explore the connection between employees' experience of a collaboration technology (CT) and their evaluation of collaboration quality. Our investigation was conducted via an experiment in a Fortune 500 company.
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页数:5
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