Understanding Pandemic Dashboard Development: A Multi-level Analysis of Success Factors

Although dashboards are already widely used in humanitarian crises, various corporate reports and other fields, the specific success factors for the respective application areas often remain unclear. Especially in the current severe corona pandemic, dashboards are crucial to get an overview of the dynamic infection development. This motivated us to investigate how to successfully design dashboards capable of mitigating crises such as serious pandemics. By means of a systematic literature analysis, we identified scientific success factors of crisis and in specific of pandemic dashboards. Further, we assessed currently used corona dashboards and compared them with our success factors of the literature. In this way, we could discover whether corona dashboards are based on previous crisis dashboards and which specific success factors of current corona dashboards can be worked out for future pandemic dashboard development.