A Multi-Level Fuzzy Comprehensive Evaluation Method for Knowledge Transfer Efficiency in Innovation Cluster

Knowledge transfer is the essential requirement for innovation clusters to carry out collaborative innovation, and it is a necessary process for innovation clusters to realize the knowledge value enhancement. The evaluation of knowledge transfer efficiency in innovation cluster can effectively reflect the knowledge gap, environment, and whether it is effectively coordinated among members of the innovation cluster. In order to evaluate the knowledge transfer efficiency in innovation clusters more scientifically and accurately, this paper analyzes the main factors affecting the efficiency of knowledge transfer based on the characteristics of innovation clusters and establishes a multi-level comprehensive evaluation system including knowledge transfer subject features, knowledge content features, knowledge transfer environment, and knowledge transfer coordination behavior. Furthermore, a set of AHP-Entropy index weight determination method and multi-level fuzzy comprehensive evaluation method are proposed to evaluate the knowledge transfer efficiency in innovation cluster. The results of the case study show that the evaluation system and method of knowledge transfer efficiency established in this paper are effective, and they can provide valuable reference for the management of knowledge transfer activities in innovation clusters.