The development of competency model and instrument for competency measurement: The research methods

The main purpose of this paper is to outline a systematic procedure in developing and validating a competency model and instrument to measure competency for Chefs who works in the hotel industry in Malaysia. Reviewing previous studies in the development and validation of competency models and measurement instrument for a profession had demonstrates that the methodological process starts with the identification of competency constructs and statements from literature review, document analysis and interviewing. The process is furthered by acquiring consensus from expert panel for content validity and questionnaire survey in order to validate the competency model. The methodological aspects described in this paper will present both qualitative and quantitative approaches. (C) 2014 The Authors. Published by Elsevier Ltd.