A personalized query expansion approach for engineering document retrieval

Engineers create engineering documents with their own terminologies, and want to search existing engineering documents quickly and accurately during a product development process. Keyword-based search methods have been widely used due to their ease of use, but their search accuracy has been often problematic because of the semantic ambiguity of terminologies in engineering documents and queries. The semantic ambiguity can be alleviated by using a domain ontology. Also, if queries are expanded to incorporate the engineer's personalized information needs, the accuracy of the search result would be improved. Therefore, we propose a framework to search engineering documents with less semantic ambiguity and more focus on each engineer's personalized information needs. The framework includes four processes: (1) developing a domain ontology, (2) indexing engineering documents, (3) learning user profiles, and (4) performing personalized query expansion and retrieval. A domain ontology is developed based on product structure information and engineering documents. Using the domain ontology, terminologies in documents are disambiguated and indexed. Also, a user profile is generated from the domain ontology. By user profile learning, user's interests are captured from the relevant documents. During a personalized query expansion process, the learned user profile is used to reflect user's interests. Simultaneously, user's searching intent, which is implicitly inferred from the user's task context, is also considered. To retrieve relevant documents, an expanded query in which both user's interests and intents are reflected is then matched against the document collection. The experimental results show that the proposed approach can substantially outperform both the keyword-based approach and the existing query expansion method in retrieving engineering documents. Reflecting a user's information needs precisely has been identified to be the most important factor underlying this notable improvement. (C) 2014 Elsevier Ltd. All rights reserved.