Employee job attitudes and organizational characteristics as predictors of cyberloafing

被引:122
|
作者
Liberman, Benjamin [1 ]
Seidman, Gwendolyn [2 ]
McKenna, Katelyn V. A. [3 ]
Buffardi, Laura E. [4 ]
机构
[1] Columbia Univ, Dept Org & Leadership, New York, NY 10027 USA
[2] Albright Coll, Dept Psychol, Reading, PA 19612 USA
[3] Interdisciplinary Ctr, Sammy Ofer Sch Commun, IL-46150 Herzliyya, Israel
[4] Univ Deusto, Dept Expt Psychol & Internet Sci, Bilbao 48007, Spain
关键词
Cyberloafing; Computer mediated communication; Internet; Organizations; Job attitudes; Production deviance; PERSONAL INTERNET USE; TECHNOLOGY USE; WORK; WORKPLACE; DEVIANCE; BEHAVIOR; METAANALYSIS; PERCEPTIONS; BUSINESS; JUSTICE;
D O I
10.1016/j.chb.2011.06.015
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
Cyberloafing is the personal use of the Internet by employees while at work. The purpose of this study is to examine whether employee job attitudes, organizational characteristics, attitudes towards cyberloafing, and other non-Internet loafing behaviors serve as antecedents to cyberloafing behaviors. We hypothesize that the employee job attitudes of job involvement and intrinsic involvement are related to cyberloafing. In addition, we hypothesize that organizational characteristics including the perceived cyberloafing of one's coworkers and managerial support for internet usage are related to cyberloafing. We also hypothesize that attitudes towards cyberloafing and the extent to which employees participate in non-Internet loafing behaviors (e.g., talking with coworkers, running personal errands) will both be related to cyberloafing. One hundred and forty-three working professional from a variety of industries were surveyed regarding their Internet usage at work. As hypothesized, the employee job attitudes of job involvement and intrinsic involvement were negatively related to cyberloafing. Also as predicted, the organizational characteristics of the perceived cyberloafing of one's coworkers and managerial support for internet usage were positively related to cyberloafing. Finally, results showed that attitudes towards cyberloafing and participation in non-Internet loafing behaviors were positively related to cyberloafing. Implications for both organizations and employees are discussed. (C) 2011 Elsevier Ltd. All rights reserved.
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页码:2192 / 2199
页数:8
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