[1] City Cape Town, Water Demand Management & Strategy Branch, 12 Hertzog Blvd, ZA-8001 Cape Town, South Africa
[2] Water & Waste Serv, Informal Settlements, Cape Town, South Africa
[3] Water & Sanitat, Informat Management, Cape Town, South Africa
[4] Water & Sanitat, Water Demand Management & Implementat, Cape Town, South Africa
[5] Water & Sanitat, Commun & Stakeholder Engagement, Cape Town, South Africa
[6] City Cape Town, Digital Commun, Commun, Cape Town, South Africa
[7] Univ Cape Town, EPRU, Sch Econ, Rondebosch, South Africa
[8] Univ Cape Town, Informat Community Serv Informat Syst Dept, Rondebosch, South Africa
[9] UCT, Sch Econ, Rondebosch, South Africa
[10] Univ Cape Town, African Climate & Dev Initiat EPRU, Sch Econ, Rondebosch, South Africa