Comparison of Laboral Tension Between Management and Operational Teams

This research corroborates that stress level showed by upper management groups, and lowest labor ranks are similar, and that there is not statistical difference. Karasek questionnaire was used to measure labor tension level and resources available to the worker to deal with different job situations, such as qualifications, skills, experience, team work, including the amount of autonomy and participation in the decision making as well as the control over the development of the employee's activities. The study performed among 78 employees of several labor backgrounds and different professional skills, working in different local businesses. The levels studied were from operational up to management; sample divided in two segments according to hierarchical level within their workplace. 2-sample t test was used to compare the teams; results showed no significant statistical difference. The study offers to directives, elements to evaluate laboral stress level and effect on performance of employees.