The effects of a TQM intervention in a public organization on employees' wellbeing and customer satisfaction. First results from a longitudinal study

被引：0
|
作者：
Korunka, C [1 ]
Scharitzer, D [1 ]
机构：
[1] Univ Vienna, Inst Psychol, A-1010 Vienna, Austria
来源：
HUMAN FACTORS IN ORGANIZATIONAL DESIGN AND MANAGEMENT-VI | 1998年
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D O I：
暂无
中图分类号：
TB18 [人体工程学];
学科分类号：
1201 ;
摘要：
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页码：141 / 146
页数：6
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