A Social Network Perspective of Information Systems Project Management

被引:0
|
作者
Mattia, Angela [1 ]
Weistroffer, Heinz Roland [2 ]
机构
[1] Jacksonville Univ, Jacksonville, FL 32211 USA
[2] Virginia Commonwealth Univ, Richmond, VA 23284 USA
来源
关键词
Information System Development; Project Management; Social Network Analysis; Change Agent; Participation; USER PARTICIPATION; BEHAVIOR; PATTERNS;
D O I
暂无
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
This study looks at the social network that exists during information systems development (ISD). By introducing a social network perspective of information systems project management, social network analysis and its concepts of embeddedness, structural holes, and centrality can be used to reveal organizational phenomena that might otherwise be overlooked. In this study we analyze the social network from a successful systems development project in a health care setting, looking particularly at the emergence and role of change agents. The results of this research suggest that the ISD transactions are embedded in the social relations, implying that social relations and ISD must be managed jointly to achieve a successful (system solution) project. Social network analysis allows simultaneously measuring the ISD project transactions and the social relationships that tie them together, providing a new perspective that can be used to build an effective project management infrastructure.
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页数:10
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