Methodologies for definition and evaluation of performance measurement systems

被引:0
|
作者
Durán, O [1 ]
Batocchio, A [1 ]
机构
[1] Univ Passo Fundo UPF, Fac Engn & Arquitetura FEAR, BR-99010970 Passo Fundo, RS, Brazil
关键词
performance indices; production systems; production costs; manufacturing systems; systems methodology;
D O I
暂无
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
This paper intends to establish the utilization of cause effect diagrams for analysis and definition of performance measurement system. These diagrams, which are used in total quality management, reveal as a useful tool for monitoring the correspondence, consistency and linkage among the indicators that belong to the different levels of the organization. One example is given and discussion about future applications is incorporated at the end of the paper. Copyright (C) 1998 IFAC.
引用
收藏
页码:483 / 488
页数:6
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