CAREGIVING REPRESENTATIONS AT WORK AND THE MODERATING ROLE OF JOB SELF-EFFICACY

被引：4
|
作者：
Reizer, Abira [1 ]
Hetsroni, Amir [2 ]
机构：
[1] Ariel Univ, Dept Behav Sci, IL-44837 Ariel, Israel
[2] Ariel Univ, Sch Commun, IL-44837 Ariel, Israel
来源：
PSYCHOLOGICAL REPORTS | 2015年 / 116卷 / 01期
关键词：
ORGANIZATIONAL CITIZENSHIP BEHAVIOR; TASK-PERFORMANCE; MEDIATING ROLE; SATISFACTION; ATTACHMENT; METAANALYSIS; PERSONALITY; PREDICTORS; COMMITMENT; GENDER;
D O I：
10.2466/01.PR0.116k12w2
中图分类号：
B84 [心理学];
学科分类号：
04 ; 0402 ;
摘要：
This study measured the effect of job self-efficacy and caregiving dimensions (hyperactivation and deactivation) on Organizational Citizenship Behavior (OCB) in a sample of 160 customer service workers. While job self-efficacy and caregiving deactivation independently had moderate main effects on OCB-Individual and OCB-Organizational, the effect of caregiving hyperactivation was smaller and significantly contributed solely to OCB-Organizational. When caregiving dimensions were examined in interaction with job self-efficacy, the effect of deactivated caregiving on OCB-Organizational was stronger for workers who scored high on job self-efficacy.
引用
收藏
页码：60 / 73
页数：14
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