Factorial Analysis in the Intellectual capital's dimensions on micro, small, and medium-sized export enterprises

The objective of this paper is to analyze the intellectual capital in the industrial export MSMEs of the Atlantic Department. A research was conducted through a quantitative approach with a field, non-experimental design, and a descriptive study. A Likerttype questionnaire was used as an instrument with reliability index of 0,944 on 82 statements, which was applied to 40 micro, small, and medium-sized export enterprises in the industrial sector. The measurements of central tendency, dispersion, and factorial analysis were used as statistical tools. The results show the presence of strategies that enhance the relational, structural, and human dimensions of the intellectual capital. Results allowed to conclude that attitudes and capabilities of human resources are relevant for these organizations, as well as the internal processes, and the relationships with customers. 2019 The Authors. Published by Elsevier B.V.