Exploring the Structure of the Crisis Management Team

被引：0

作者：

Shi, Jianxin ^{[1
]}

Cui, Yan ^{[1
]}

机构：

[1] Harbin Inst Technol, Harbin, Peoples R China

来源：

COMPONENTS, PACKAGING AND MANUFACTURING TECHNOLOGY | 2011年 / 460-461卷

关键词：

crisis management team; shareholder; front-line employee; customer representative;

D O I：

10.4028/www.scientific.net/KEM.460-461.15

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

The purpose of this article is to introduce a new perspective into the crisis management team rather than to focus on how to train the crisis management team like many recent researches. This paper adds product-line employees, shareholders, customer representatives, government officials to the crisis management team and use the modified nominal group technique in the decision-making process, which improves the efficiency of the team.

引用

页码：15 / 20

页数：6

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