Sustainability and performance in the hotel industry: the mediator role of competitive advantages

被引：3
|
作者：
Lopez-Gamero, Maria D. [1 ]
Pereira-Moliner, Jorge [1 ]
Francisco Molina-Azorin, Jose [1 ]
Jose Tari, Juan [1 ]
Pertusa-Ortega, Eva M. [1 ]
机构：
[1] Univ Alicante, Dept Org Empresas, Fac Ciencias Econ & Empresariales, Ctra San Vicente Del Raspeig S-N, Alicante 03690, Spain
来源：
CUADERNOS DE TURISMO | 2022年 / 49期
关键词：
sustainability; competitive advantage; performance; hotels; PLS-SEM; CORPORATE SOCIAL-RESPONSIBILITY; FINANCIAL PERFORMANCE; CUSTOMER SATISFACTION; MANAGEMENT-PRACTICES; FIRM REPUTATION; STRATEGY; PATH; ENVIRONMENT; CAPABILITIES;
D O I：
10.6018/turismo.521811
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Previous studies have analysed the link between sustainability and performance without reaching a consensus in the hotel industry. This research work examines the relationship between sustainability and performance, and the mediating effect of cost and differentiation competitive advantages in this relationship. The results show that sustainability positively influences perceptual performance and revenues per available room; sustainability has a direct relationship with costs and differentiation advantages; and differentiation advantage mediates the relationship between sustainability and performance.
引用
收藏
页码：105 / 130
页数：26
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