Soft systems methodology and systems maintenance

被引：3
|
作者：
Taylor, MJ
Moynihan, EP
Wood-Harper, AT
机构：
[1] Liverpool John Moores Univ, Sch Comp & Math Sci, Liverpool L3 3AF, Merseyside, England
[2] Univ Salford, Informat Syst Res Ctr, Salford M5 4WT, Lancs, England
来源：
SYSTEMIC PRACTICE AND ACTION RESEARCH | 1998年 / 11卷 / 04期
关键词：
Soft Systems Methodology; business systems; systems maintenance; payroll administration;
D O I：
10.1023/A:1023034508238
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Business systems maintenance represents a large proportion of the work of IT staff in most organizations. Many methodologies relevant to IT concentrate on systems development and give little attention to systems maintenance. In this paper we discuss the relevance and benefits of the Soft Systems Methodology (SSM) to systems maintenance. Payroll administration is then used to provide an outline illustration of the use of SSM for systems maintenance projects. Aspects of the use of SSM for systems maintenance projects are also discussed.
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页码：419 / 434
页数：16
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