The Influence of Educational Competencies of the Staff on the Efficiency of Hotel Companies in the Tourism Sector

This paper investigates how the level of hotel efficiency is influenced by the educational competencies. A.robit regression model approach is proposed in which efficiency is specified as a dependence of the internal factors in a hotel company. Calculations were carried out in STATISTICA. The probit model is of huge value because it allows a manager to understand the link between qualitative and quantitative variables. Hotel efficiency is a variable that taking a 0 and 1 value. The model is estimated on a panel of hotel business of the tourism sector. Approximately 42 hotels were made up the survey sample. Factors such as capital productivity and product productivity were also involved to assess the hotel efficiency. The results confirm that increasing the educational competencies in the hotel business lead to enhancing the hotel efficiency. On the basis of the developed model it is possible to select the potential business projects of new hotels.