Study on crisis information management based knowledge management framework

Crisis's influence process is an active and evaluative process. The major challenge in current crisis information management (CIM) is that information and knowledge are widely distributed and owned by deferent organizations and can't share. The information flaw, the communication break and the decision error are the key reasons that cause the public crisis producing. Therefore, we present a knowledge management framework that integrates multiple information technologies to collect, analyze, and manage information and knowledge for supporting decision making in CIM. The framework will help identify the information needs, be aware of crisis situation, and provide decision-makers with useful relief recommendations based on past experience. A comprehensive, consistent and authoritative knowledge base within the framework will facilitate knowledge sharing and reuse. The value orientation is the basic principle of CIM. The value preference pattern has established which can guide the value orientation of crisis superintendent and the crisis benefit counterparts.