Loyalty;
Moral foundations;
Political ideology;
MORAL FOUNDATIONS;
CUSTOMER;
IDENTIFICATION;
CONVICTION;
PROGRAMS;
TRUST;
D O I:
10.1108/IJOA-09-2019-1874
中图分类号:
C93 [管理学];
学科分类号:
12 ;
1201 ;
1202 ;
120202 ;
摘要:
Purpose - Drawing on moral foundations theory, this paper aims to investigate the moral component of loyalty, a critical determinant of long-term organisational success. Design/methodology/approach - This paper contains two studies using archival data gathered from the Major League Baseball and the National Basketball Association in the USA. Findings - This paper finds empirical support for the "ideology-loyalty hypothesis" - namely, fans in more politically conservative communities are more loyal to their professional sports teams than those in more liberal ones. Originality/value - These findings contribute to a growing literature on the moral roots of organisational phenomena by providing evidence of community-level effects of political ideology on loyalty. Based on these findings, this paper suggests that when making strategic decisions (e.g. expansion into a new market), organisations need to pay attention to the political climate of the communities in which they operate (or intend to operate) to achieve and sustain organisational success.
机构:
Indiana Univ, Lilly Family Sch Philanthropy, Univ Hall Suite 3000,301 Univ Blvd, Indianapolis, IN 46202 USAIndiana Univ, Lilly Family Sch Philanthropy, Univ Hall Suite 3000,301 Univ Blvd, Indianapolis, IN 46202 USA
Yang, Yongzheng
Liu, Peixu
论文数: 0引用数: 0
h-index: 0
机构:
Alcalde Shangcun Town, Xian, Shaanxi, Peoples R ChinaIndiana Univ, Lilly Family Sch Philanthropy, Univ Hall Suite 3000,301 Univ Blvd, Indianapolis, IN 46202 USA