Applying a taxonomy of business processes to identify reengineering opportunities

This paper reports on research in the field of Business Process Reengineering/Improvement. The research has been carried out in two major phases. 1) Identification and establishment of a taxonomy of Business Processes for electronic equipment manufacturers (SIC Major Group 36) without regard for traditional organizational structures. 2) Development of a methodology to establish possible relationships between the strategic objectives of a Strategic Business Unit and the above business processes. The methodology further identifies those processes fur the firm that distract the most from achieving their strategic objectives and hence qualify the most for reengineering and/or improvement opportunities. The model is based upon expert knowledge and stochastic relationships rather than definite quantitative relationships.