Development of the Organizational Agility Maturity Model

The importance of organizational agility in a competitive environment is nowadays widely recognized and accepted. However, despite this awareness, the availability of tools and methods that support an organization in assessing and improving their organizational agility is scarce. Therefore, this study introduces the Organizational Agility Maturity Model in order to provide an easy-to-use yet powerful assessment tool for organizations in the software and IT service industry. Based on a design science research approach with a comprehensive literature review and an empirical investigation utilizing factor analysis, both scientific rigor as well as practical relevance is ensured. The applicability is further demonstrated by a cluster analysis identifying patterns of organizational agility that fit to the maturity model. The Organizational Agility Maturity Model further contributes to the field by providing a theoretically and empirically grounded structure of organizational agility supporting the efforts of developing a common understanding of the concept.